115 Privacy Policy — Protecting User Data
115 takes seriously its responsibility to protect the personal information of Malaysian users. This policy explains what data we collect, how it’s used, and your rights as a platform user.
Last updated: January 2026
1. Information We Collect
When you register for and use the 115 platform, we collect various categories of information to ensure smooth and secure service. This data is collected directly from you during registration, while using the platform, and via automated technologies such as cookies.
Account Information
This includes full name, active Malaysian phone number, date of birth (for age verification), and passwords stored in encrypted form. This information is required to create and verify your 115 account identity.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect necessary details like the bank account holder’s name, account number, or registered digital wallet number. We do not store full credit card information. All payment processing is done through secure, encrypted channels.
Device & Browser Information
We collect technical data such as device type, operating system, browser version, IP address, time zone, and language used. This helps us optimize platform performance for smartphones and mobile networks used by Malaysian users.
Platform Usage Data
This includes game records, betting history, access times, pages visited, and interactions with buttons and platform features. This data is used to improve user experience and detect any suspicious activity.
- Name & Phone Number
- MYR Payment Details
- Device & Browser Types
- IP Address & Approximate Location
- Usage History
- Cookie Data
2. Purpose of Information Use
The collected information is primarily used to operate the 115 platform — including processing account registrations, verifying user identity, handling MYR deposits and withdrawals, and providing access to all games and services. Without this information, the services cannot be securely provided.
User data is used to detect and prevent fraud, money laundering, and platform abuse. This includes monitoring unusual transaction patterns, verifying identity on first withdrawal, and complying with industry-standard anti-fraud requirements.
Anonymized usage data is used to analyze how users interact with the platform, identify technical issues, and develop new features that better serve Malaysian users. This analysis does not reveal individual user identities.
Registered phone numbers may receive important account notifications such as transaction confirmations, security alerts, and critical service updates. 115 does not send promotional messages without user consent.
3. Cookies & Tracking Technologies
The 115 platform uses cookies — small text files stored on your device — to enhance functionality and user experience. Cookies allow the platform to remember your preferences, keep your login session secure and active, and identify technical issues.
Several types of cookies are used:
- Session Cookies: Deleted automatically when you close your browser. Used to maintain your login session while playing.
- Preference Cookies: Stores your language and display settings so you don’t have to adjust them every time.
- Analytics Cookies: Collecting anonymized usage data to help us understand how users navigate the platform.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect 115 platform features, such as the ability to stay logged in.
4. Data Storage, Security & Third-Party Sharing
How Data Is Securely Stored
All 115 user data is stored on servers secured with 256-bit SSL encryption. Passwords are protected using salting and hashing methods, making them unreadable even to internal staff. Access to user databases is restricted to authorized personnel and continuously monitored.
Financial data such as transaction records in MYR are stored for the minimum required period to comply with regulations and resolve disputes. After this period, the data is securely deleted according to prescribed procedures.
Third-Party Sharing
115 does not sell, rent, or transfer users’ personal information to any third parties for marketing purposes. User data is only shared under the following circumstances:
- Payment processing providers enabling secure handling of MYR deposit and withdrawal transactions.
- Relevant authorities when required under applicable Malaysian laws.
- Technical service providers that support the platform’s infrastructure, subject to strict confidentiality agreements.
Data Retention Period
Active account data is retained as long as your account remains active on 115. If the account is closed at user request, personal data will be deleted within 30 days unless legal retention requirements apply. Financial transaction records may be kept longer to comply with regulatory obligations.
- 256-bit SSL encryption for all data
- Passwords are stored in hashed form
- Restricted access to authorized staff only
- Suspicious Activity Monitoring
- Secure Data Deletion After Retention Period
5. User Rights & How to Exercise Them
You have the right to request a copy of the personal information we hold about you. This includes account details, transaction history, and identifiable usage data. Access requests can be submitted via 115 customer support email.
If your personal information is inaccurate or outdated, you have the right to request corrections. Users can update some details directly through their account profile settings. For corrections requiring further verification, please contact 115 support.
You can request deletion of your account and personal data by contacting 115 customer support. Deletion requests will be processed subject to any applicable legal data retention requirements. Data will be deleted within 30 days after confirmation.
115 reserves the right to update this Privacy Policy periodically to reflect changes in data practices or legal requirements. Any material changes will be notified to users via platform notices. Continued use of the 115 platform after updates implies acceptance of the revised policy. Users are responsible for reviewing this page regularly.
Questions About Your Data Privacy?
For any questions regarding this Privacy Policy, data access requests, or account security reports, please contact the 115 support team via email at [email protected]. We are committed to responding to all inquiries within a reasonable timeframe.